Update - We are continuing to work on a fix for this issue.
Mar 03, 2026 - 12:33 CET
Mar 03, 2026 - 12:33 CET
Update - We remain in close coordination with our cloud providers to gain full visibility into the current situation. We will provide timely updates as soon as additional information becomes available.
Mar 03, 2026 - 12:07 CET
Mar 03, 2026 - 12:07 CET
Identified - Due to the current geopolitical situation in the Middle East, some of our services operating in this region are currently impacted.
Several services are temporarily unavailable as certain cloud data centers in the affected area are experiencing connectivity and power disruptions.
At this stage, we do not yet have a confirmed timeline for full service restoration. Our teams are actively monitoring the situation and coordinating with our cloud infrastructure providers.
We will provide further updates as soon as additional information becomes available.
We appreciate your understanding and remain fully mobilized to restore normal operations as quickly as possible.
Mar 02, 2026 - 12:01 CET
Several services are temporarily unavailable as certain cloud data centers in the affected area are experiencing connectivity and power disruptions.
At this stage, we do not yet have a confirmed timeline for full service restoration. Our teams are actively monitoring the situation and coordinating with our cloud infrastructure providers.
We will provide further updates as soon as additional information becomes available.
We appreciate your understanding and remain fully mobilized to restore normal operations as quickly as possible.
Mar 02, 2026 - 12:01 CET
Call Routing Platform
Operational
SIP Media Edge
Operational
SIP SBC for Webex Calling live recorder
Operational
Call Recorders
Partial Outage
Teams Recorder
Partial Outage
Webex Calling Recorder
Partial Outage
Webex Contact Center Recorder
Partial Outage
UCX Platform
Partial Outage
Web Portal
Partial Outage
Authentication Services
Operational
Licensing
Operational
User Synchronization
Operational
Voice Analytics/Call Recording
Operational
Public API
Partial Outage
UCX Cloud Suite
Degraded Performance
Call Analytics
Operational
Webex Collector
Operational
Teams Collector
Operational
Smartflows
Operational
Virtual Receptionist
Operational
Digital Virtual Agent
Operational
Voice Virtual Agent
Operational
Webex Console
Operational
Teams Console
Operational
Omnichannel
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance